Data Deletion

There is no account to delete

Quick checklist

1. Delete items or erase the vault in the app, or uninstall the app.
2. Delete any .pvbackup backup files and exports (JSON, CSV, ZIP, PDF) from your device, and from anywhere you shared or uploaded them.
3. If you used Google Drive backup: delete the hidden app data in Drive and revoke access.
4. Optionally, delete or reset your Android Advertising ID.
5. If you emailed us or bought Pro, email us to delete what we don’t have to keep by law.

Where your data lives

Vault data on your device

You can delete your vault data in any of these ways:

1. In the app: delete individual items, or erase everything at once — look for the erase or reset vault option in Settings.
2. Uninstall the app: this removes the encrypted database and its keys from your device. Android’s automatic cloud backup is disabled for Personal Vault, so no copy is kept in Android’s backup.
3. Clear app storage: go to Android Settings > Apps > Personal Vault > Storage > Clear storage. (Menu names can vary slightly between phone makers.)

Local backups and exports

Backup files (.pvbackup) and exports you created (JSON, CSV, ZIP or PDF) are ordinary files. They are not deleted when you uninstall the app.

• Open your phone’s file manager and delete them from the PersonalVault folder, or from the folder you chose when saving.
• Check anywhere else you put copies — for example, email attachments, messaging apps, cloud storage, a computer or a USB drive — and delete them there too.

Google Drive backups

If you turned on Google Drive backup, your encrypted backups are stored in a hidden app-data folder in your own Google Drive. Uninstalling the app does not delete them. To remove them:

1. Go to drive.google.com on a computer and open Settings (the gear icon).
2. Select Manage apps and find Personal Vault.
3. Open Options and choose “Delete hidden app data”.

Then stop the app from accessing your Drive:

• In the app, open the backup section of Settings and disconnect Google Drive; and/or
• revoke access at myaccount.google.com/connections (Third-party apps & services).

Advertising data

The free version shows non-personalised ads through Google AdMob. Any advertising data is held by Google, not by us.

• Advertising ID: on Android 12 and later, go to Settings > Privacy > Ads > Delete advertising ID. On older versions, use Reset advertising ID.
• Google’s data controls: myaccount.google.com/data-and-privacy.
• Stop ads entirely: with Pro, the ad SDK never starts.

Google also gives us aggregated Android vitals (crash and performance statistics). This data cannot be linked to you, so there is nothing personal to delete.

Purchase records

If you bought Pro, Google Play processes the payment and keeps the transaction. We can see order records in our Google Play Console. We have to keep these records for as long as tax and accounting laws require (which can be several years, depending on the country).

• View your order history at play.google.com/store/account/orderhistory. Google’s own retention rules apply to its records.
• To ask us to delete any information we are not legally required to keep, email khanmudassir1248@gmail.com with your order number.

See also our Refund Policy and Terms.

Support emails

If you have emailed us, ask us to delete the conversation at khanmudassir1248@gmail.com. We delete it within 30 days, unless we have to keep something by law (for example, to handle a legal claim).

Ask us to delete data

Email khanmudassir1248@gmail.com and include:

• the email address you contacted us from; or
• for purchase records, your Google Play order number (it starts with GPA.).

We will acknowledge your request within 3 business days and complete it within 30 days, or sooner if the law requires. If we must keep something, we will tell you what and why. Personal Vault is provided by Mudassir Khan. Learn more in our Privacy Policy and Your Privacy Choices, or visit Support.